Shipping policy
Shipping Policy
Last Updated: September 21, 2026
Thank you for shopping with Itsroavo. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing
Orders are generally processed after successful payment confirmation.
We aim to process orders within [1–3 business days]. Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.
2. Delivery Time
Estimated delivery times depend on the customer's location and the shipping provider.
- Local/Regional: [2–5 business days]
- Other locations in India: [3–7 business days]
- International orders: [7–15 business days, if available]
Delivery estimates are approximate and are not guaranteed.
3. Shipping Charges
Shipping charges will be displayed at checkout before the customer completes the order.
Shipping fees may vary depending on the delivery location, order size, weight, and shipping method.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct phone number.
Itsroavo is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
5. Tracking
Where tracking is available, customers may receive tracking information by email, SMS, or through their account.
Tracking information may take some time to become active after the order has been shipped.
6. Delivery Delays
Delivery may be delayed due to circumstances beyond our reasonable control, including:
- Weather conditions
- Natural disasters
- Transportation problems
- Public holidays
- Strikes or service interruptions
- Incorrect address information
- Customs or other regulatory procedures
- Other circumstances affecting the delivery provider
We will make reasonable efforts to assist customers when delivery delays occur.
7. Failed Delivery
If a delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not accept the package, additional delivery charges may apply where permitted.
Customers should contact us if they experience a delivery issue.
8. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us at RoavoShopping@gmail.com as soon as possible.
Please include your order details and, where appropriate, photographs or other information that can help us investigate the issue.
9. International Shipping
If international shipping is offered, customers may be responsible for applicable customs duties, taxes, import charges, or other fees imposed by the destination country.
Such charges are generally outside the control of Itsroavo.
10. Contact Us
For questions regarding shipping or delivery, please contact:
Itsroavo
Email: RoavoShopping@gmail.com
We will make reasonable efforts to assist you with your order.
Last Updated: September 21, 2026